Privacy Policy

This Privacy Policy governs the way medspa810 collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://medspa810.com (each, a “Site”). This Privacy Policy applies to the Sites and all products and services offered by medspa810.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register for membership, subscribe to news and updates, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Sites may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

medspa810 may collect and use Users personal information for the following purposes:

  • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
  • To improve our Sites
    • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • We may use the email address to send User information and updates. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, vendor information and promotions, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • As required by law or valid legal process, or to protect the personal safety of our members or the public.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have not opted-out.

Third party websites

Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website’s own terms and policies.

Changes to this privacy policy

medspa810 has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using the Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with the Sites, please contact us.

medspa810 FRANCHISING, LLC

A Delaware Limited Liability Company

4 Independence Way, Suite 120

Princeton, New Jersey 08540

Phone: (833) 733-4100

Website: www.medspa810.com

Email: information@medspa810.com

This document was last updated on December 6, 2019

Additional Terms for Texas Locations Only

Appointment Policy

To ensure that you get an appointment for the date and time you desire, we suggest booking all appointments a few weeks in advance. Our website displays the most up-to-date availability. Please note that we require a credit card to reserve your appointment.

Consultations Policy

We provide free consultations and in-depth skin analysis with one of our expert providers. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education about your unique skin type, a comprehensive discussion about all options available to you, both immediate and long term, and a clear plan of action based on your individual goals. There is a limit of two (2) free consultations per person per 365 days.

Cancellation Policy

As a courtesy to our providers, for non-group appointments, please provide a minimum of twenty-four (24) hours notice should you need to cancel or reschedule an appointment. You will be charged $100 if an appointment is canceled or rescheduled less than twenty-four (24) hours in advance or if there is a no-show. For group appointments, there is a seventy two (72) hour cancellation policy, and the credit card on file will be charged $200 if canceled less than seventy two (72)  hours in advance. If you arrive more than ten (10) minutes late for your appointment, you may be required to reschedule to avoid disrupting other clients’ appointments.

Pricing & Prepayments Policy

Pricing for products and services is subject to change any time. Once prepaid, you have up to 1 year to redeem the purchased service(s).

If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks, fraud issues, etc., we cannot accept credit or debit cards or CareCredit from the client and require payment in cash.

Returns & Refunds Policy

If you would like to return your purchased skincare product, return the item in its original packaging unopened within thirty (30) days of purchase. We do not accept returns on opened or used products. We do not accept returns or exchanges on gift cards.

Prepayments are refundable within ten (10) days of purchase. Services received can not be refunded.

For training courses, payments are non-refundable.

Child Policy

To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. An adult must accompany children under the age of eighteen (18) receiving services.

Pet Policy

For the health and safety of our clients, we have a No-Pets policy. Only working service animals are permitted.

Privacy Policy

Your privacy is essential to us. The following outlines our privacy policy to help you understand how we collect, use, communicate, disclose, and use personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is collected. We will collect and use personal information solely to fulfill our specified purposes and for other compatible purposes. We will only retain personal information as long as necessary to fulfill the specified purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft and unauthorized access, disclosure, copying, use, or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

You can permanently disable your account and remove your information from our database at any time by sending an email to sanantonio@medspa810.com. You can see what information is deleted and what we continue to store after the account is disabled in our privacy policy.

These terms remain in effect after your account is disabled.

We collect information automatically as you navigate the site or through our analytics providers. We may store usage information such as the type of device you use to access our Website, including IP address, device ID, the pages you visit or request, links clicked, referring sites, user interactions, and your search terms. We also derive your location from your IP address.

Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, subsidiaries, and each of its and their respective directors, officers, shareholders, managers, employees, agents, partners, representatives, licensors, successors, and assigns (collectively, “Related Parties”) from any claim, demand, loss, award of damages, expense, or cost (including reasonable attorneys’ fees) that arises out of:

(a) Your use of, inability to use or access, or reliance on, the Platform or the Services, or any goods or services obtained therefrom;

(b) Your provision or receipt of a Treatment;

(c) Your travel in connection with the provision or receipt of a Treatment;

(d) Your interaction with any other User;

(e) Any claim that you violated any provision, term, condition, covenant, warranty, or representation in this Agreement;

(f) Any violation of this Agreement by you or any other person using your User Account, whether or not such usage is expressly authorized by you;

(g) Any harm to person or property resulting from your acts or omissions, whether such acts are intentional, negligent, or otherwise;

(h) The Company’s use, disclosure, or preservation of User Content; or

(i) Your violation of any rights of another, including intellectual property rights.